Just got back from Singapore and I’ve taken some photos of how efficient checking in for works in Changi Airport! This may already be happening in your airports – you are lucky if that’s the case. I have yet to see this in the airports of the Philippines. Until then, I am amazed at how AI and automation is being felt more and more in our daily lives.
First, I headed to the self service check in kiosks to print my boarding passes. Then I headed to the self-service luggage drop off counters. My only human interaction was with the Immigration officer who stamped my passport before I headed off to the boarding gate. How easy was that!